El Paso County Program Assistant- Laboratory in Colorado Springs, Colorado

Program Assistant- Laboratory



Program Assistant- Laboratory


Depends on Qualifications


Colorado Springs, CO

Job Type



Health Department

Job Number



4/23/2018 5:00 PM Mountain

  • Description

  • Benefits

  • Questions

Essential Job Functions


Serves as program assistant to the public health laboratory. Serves as the central contact person for the laboratory and assists in the day-to-day management of administrative functions to ensure program operations flow smoothly. Performs a variety of lab support duties to include performing finger sticks and venipunctures.

  • Supports the WIC program and Clinical Services by performing finger sticks and venipunctures. Explains procedure to clients, provides reassurance and assists clients who have adverse reactions, such as fainting, as needed.

  • Receives water samples and accurately logs chain of custody test forms. Reviews client forms for accuracy and completeness. Sorts, distributes and files water test results in accordance with state regulations.

  • Answers and screens incoming calls, takes messages and answers inquiries or refers calls to the proper person or office. Assists community partners, customers, vendors and employees in a professional and courteous manner.

  • Performs confidential administrative functions. Develops and types written correspondence, maintains organization and appearance of front office area, responds to routine inquiries and correspondence, types memos and reports, and prepares budget adjustments, spreadsheets, purchase requisitions, payment requests and other department forms or documents.

  • Maintains secure and confidential laboratory results in accordance with CLIA, HIPAA and state regulations. Distributes results to appropriate clinic or doctor's office in timely manner.

  • Updates and ensures the integrity of databases, to include secure data entry into the laboratory information system database. Conducts data audit and validation to ensure documents have been properly scanned and indexed.

  • Collects fees and performs daily closeout of cash register per department Cash Receipts Policy. Maintains billing system and monitors the collection of payments.

  • Inventories and orders supplies for front office and phlebotomy areas.

  • Monitors lab website and front office procedures for needed updates.

  • Coordinates special projects as assigned by supervisor.

  • Participates in departmental emergency planning and response activities.

  • Promotes public health within the community.

  • Takes personal responsibility to provide exceptional customer service in order to promote and maintain a positive Public Health image, constructive working environment, and foster pride and professionalism in the workplace and community.

  • Performs other duties as required.

Minimum Qualifications

  • High school diploma or equivalent education required.

  • One (1) year of administrative office experience required.

  • Phlebotomy skills required.

  • Ability to communicate, motivate and organize projects among a broad spectrum of personnel, frequently under deadline pressure.

  • Skill in demonstrating a cooperative, professional attitude to cultivate relationships both within and outside the organization.

  • Skill in prioritizing and organizing multiple tasks and the ability to complete projects in a timely manner.

  • Ability to respond in a flexible manner and reprioritize work as situations change.

  • Ability to demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.

  • Ability to identify problems and work creatively to resolve them, considering the impact of actions on Public Health.

  • Ability to identify results of efforts and problems identified/potential problems and to develop and recommend corrective actions to supervisor.

  • Knowledge and understanding of company policies and procedures.

  • Ability to communicate effectively both verbally and in writing, including the ability to write and maintain accurate records and reports to meet management objectives.

  • Ability to maintain the security of sensitive and confidential information.

  • Ability to work independently and in a team environment.

  • Ability to perform under stress and when confronted with persons acting under stress.

  • Skill in using a computer and various software packages including Microsoft Office.

  • Ability to operate standard office equipment including computer, document scanner and telephone.

  • An equivalent combination of related education and experience may be substituted for the education and experience requirements above.

  • Must pass conditional post offer background investigation, physical examination and drug screen.


  • Must possess and maintain a valid phlebotomy registration/certification.

  • Must possess and maintain CPR Certification or obtain within one (1) year of hire.

This job announcement is not intended to be inclusive of all functions, responsibilities and qualifications associated with the position, however, representative of the essential job functions and typical criteria considered necessary to successfully perform the position.

APPLICATIONS MUST BE FILED ONLINE. For inquiries please call: 719-520-7401.

Each applicant is considered only for the current vacancy indicated on your application. It is the responsibility of the applicant to monitor any future openings and to submit a separate application for each position. Incomplete applications will not be considered. Any new employee and rehires must provide documentation of authorization to work as required by the Immigration Reform and Control Act of 1986 (PL99-603).


Work Conditions

Work is primarily performed in an office and lab environment with potential exposure to noise, infectious agents and hazardous conditions, including but not limited to electrical, chemical and biological. Ability to safely lift and carry up to 25 pounds and bend at waist or knees to get down to child's level.