Kelly Services Quality Manager in Castle Rock, Colorado

Quality Manager


The Quality Manager is responsible for managing the team of quality inspectors and ensuring that they are appropriately engaged in the day-to-day quality of the manufacturing process. This role will also be responsible for maintaining and improving the quality management system and all related third party certifications. The Quality Manager is responsible for supplier quality management and customer quality.

The Quality Manager requires a strong foundation in PPAP, FMEA, and Corrective Actions (8D) in order to meet the needs of internal and external customers. This position is hands-on and must have a willingness to promote a continuous improvement culture.

Role and Responsibilities:

  • Responsible for maintaining and updating the quality system, including all relevant documentation

  • Manage a small team of quality inspectors and direct their daily workload with respect to; production monitoring and control, incoming inspection, shipping inspection, data collection for operations metrics, and other quality management tasks as needed

  • Implement and approve inspection procedures and work instructions

  • Ensure compliance with quality requirements, including audits of sub-suppliers of semi-finished and finished goods

  • Ensure timely resolution of complaints and deviations through quick response, thorough documentation and effective verbal and written communication

  • Act as a management representative in regards to quality issues, with the authority to stop production or shipment of goods if they fail to meet requirements

  • Identify, document and analyze defects, deviation and corrective actions within the philosophy of continuous improvement

  • Participate in new product introduction process including verification and documentation of first articles, PPAP samples, process FMEA and control plans

  • Maintain the documentation of raw material certifications and ensure periodic material properties analyses are performed

  • Publish monthly and quarterly reports for all quality metrics as defined in Company procedures

  • Responsible for calibration and care of measuring equipment

  • Conduct internal and external audits

Job Requirement/Education:

Four year college degree in a technical discipline preferred

Demonstrated knowledge of ISO 9001:2015, ISO 14001, ISO 1801 and EN 1090

Demonstrated knowledge of 8-D, PPAP, FMEA and control plans

Understanding of processes related to sheet metal fabrication

Strong attention to detail and a willingness to perform hands-on work on a day-to-day basis

Customer service mindset and a professional demeanor for internal and external customers


10 years of experience in a manufacturing environment with a focus on quality, continuous improvement and process development

Please apply now!

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Kelly puts you in charge of your career, with access to cutting edge projects and technologies in

industry leading organizations. Top companies throughout the world have trusted Kelly as a premier

source of engineering talent and services since 1965. And engineering job seekers know Kelly as a firm

with an unmatched reputation for quality, integrity and professionalism. Whether you seek the variety

and flexibility of working on short term project engagements, or prefer contract-to-hire or direct

hire placement with our clients, apply with Kelly to explore opportunities that suit your specific

professional interests.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.